Refund policy

At Decopulent, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help. Please review our return policy below:

If your order arrives damaged or defective, please contact us within 7 days of receipt with photos and a description of the issue. We will work to resolve the problem promptly.

Return Process
1. Initiate a Return : Contact our Customer
Support team at decopulent.official@gmail.com with
your order number and reason for the
return.
2. Receive Approval : Once approved, we will
provide a return authorization and shipping
instructions.
3. Ship the Item : Use the provided shipping
label or arrange your own shipping. Please
retain proof of shipment for tracking
purposes.

Refunds
Refunds will be processed to your original payment method within 2-5 business days after the returned item is inspected and approved.

Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired product.

Contact Us
For any questions or concerns about returns, please reach out to us at:

Email: decopulent.official@gmail.com
Hours: 24/7

Thank you for shopping with Decopulent! We value your trust and look forward to serving you again.